The Issues

nQ. What are the office hours for the fire department?

nA. Our office hours are from 8 am – 4 pm.

nQ. My insurance wants to know the City’s ISO rating for my home owners insurance, what do I tell them?

nA. The Manchester Fire Department is rated a ISO Class 4 effective 1 July 2007.

nQ. What is the ISO rating?

nA. ISO serves the insurance marketplace with statistical, actuarial, underwriting, and claims data to rate fire protection risk in a community. The lower the rating the lower your premium.

Q. How many smoke detectors should I have in my home?

nA. You need one in every bedroom and at least one on every floor of your home.

Q. Do I need a fire extinguisher in my home?

nA. Yes, preferably in the kitchen.

Q. How do I get a Burn Permit or Fire Report?

nA. Call the fire department between the hours of 8:00 am and 4:00 pm. Burn Permits are only issued between the months of October 1st and April 30th. May 1st – September 30th, Meriwether County is under a burn ban.

Q: Does the Department fill swimming pools for people?

A: No. Individuals can fill their pools with hydrant water by calling the City Public Works (Payment is assessed for using the water on your bill) You can rent a hose from a retail rental store.

Q: Can the public schedule a birthday party at the station?

A: No. We discourage the public from having parties at the stations (for safety and security reasons) and encourage them to incorporate a tour of the station with their private party at home.

Q: "Why does the fire engine go out on medical calls?"
A: To ensure quick response and adequate assistance on all emergency scenes.